WazBot

WazBot is an AI-powered WhatsApp customer service platform that helps businesses automate their customer conversations. It can answer common questions, guide customers through purchases, and hand over to a human agent when a conversation needs a personal touch — so businesses can respond faster and serve more customers without growing their support team.

Businesses receive more WhatsApp messages than they can answer quickly. Customers wait for replies, questions pile up, and opportunities to guide people toward a purchase are lost. Hiring more staff to keep up is expensive and hard to scale.

• Automate replies to common customer questions on WhatsApp
• Guide customers through the buying process
• Escalate to a human agent when needed
• Respond instantly, around the clock
• Reduce repetitive support work for your team

Small and growing businesses that sell or support customers over WhatsApp — retailers, service providers, and online sellers who want faster response times without a bigger support team.